1- Lotus Life Ltd. Şti. (“Lotus Life”) what kind of data it collects through www.lotus-hydrogen-energy.com website (“Site”), how your collected data is used and with whom Lotus Life may share your data,
2- What are your rights over the data processed by Lotus Life and how you can exercise these rights,
3- Explains how you can make choices about receiving electronic commercial communications.
In order to provide better service to our Members; to carry out and complete your order processes and to provide communication with you; to inform you about products, services, campaigns and promotions; to better understand your shopping preferences, to perform trend analyses and statistical analyses and to strengthen the security of the Site and to fulfill our legal obligations arising from the relevant legislation, including the Law No. 5651 on the Regulation of Publications Made on the Internet and the Combating of Crimes Committed through Such Publications, the Law No. 6563 on the Regulation of Electronic Commerce, the Turkish Penal Code No. 5237 and the Law No. 6698 on the Protection of Personal Data and the secondary legislation of the relevant laws, your name, surname, e-mail address, telephone number, gender, date of birth, Turkish identity number, tax identification number, personal interests, invoice and delivery addresses; If you connect via social media accounts, we process some of your data that directly or indirectly identifies the Member, including, but not limited to, the information approved to be shared through those channels.
Apart from this data, we also collect and process aggregated statistical data that does not contain personal information, such as the frequency and times of visiting the Site, the times of placing orders and the IP address at the time of ordering, statistics on the product pages visited and the products ordered, in order to analyze and understand visitor movements and preferences.
We process and store this personal data, based on your explicit consent, in order for you to benefit from the services we offer on the Site, by taking appropriate information security measures, provided that it is not used outside the purposes and scope set out in this Privacy Policy.
We use some of your data, which we collect in the database, for periodic campaign studies to be sent at certain intervals, for the design of special promotional activities for customer profiles, and for customer classification studies to prevent the transmission of unwanted e-mails, and in accordance with the relevant legal regulations.
When you use a credit card to pay for the product, you agree to share your credit card number, credit card expiration date, CVV2 code and similar information with banks. However, the credit card and/or bank card information used during order creation is not stored in our systems in any way.
Lotus Life is free to store any records of the terminated membership account, provided that they are anonymized. When data is anonymized, it loses its ability to identify a person and is not considered personal data in this sense. The member cannot claim any rights or compensation regarding the anonymized records.
We may share your personal data with third parties we cooperate with to provide our services (companies that provide cargo, shipment, call center, database, etc. services) and with state authorities as required by our legal obligations. Lotus Life may share your personal data regarding your visit to the Site or membership and traffic information such as navigation information with public institutions and organizations that are legally authorized to request this information for your security and for Lotus Life to fulfill its obligations under the law. However, we will not use your personal data for any commercial purpose or share it with third parties except for the activities listed above and as required by the relevant legislation.
Lotus Life is obliged to keep the Member information that it is legally required to keep. However, the Member always reserves the right to be informed about personal data related to him/her, to access this data, to request correction or deletion of these data, and to request to learn whether they are used in accordance with their purposes.
To the extent that your data is processed by Lotus Life and Lotus Life processes your data as the data controller, you may submit a written application to the address Çevre Yolu Cad. Eskum Sitesi No: 36A Oba Mah. Alanya, Antalya, Turkey in accordance with Article 11 of the KVKK, and your personal data;
a) learn whether any of your personal data is being processed;
b) request information regarding the processing of your personal data;
c) learn the purposes of processing your personal data;
d) to learn if personal data has been transferred to third parties in the country or abroad;
e) to request correction of personal data if they are processed incompletely or incorrectly;
f) request the deletion or destruction of personal data if the reasons requiring the processing of personal data are eliminated or the Company has no legal basis or legitimate interest to process the data in question;
g) Request the Company to ensure that third parties authorized by the Company and processing personal data respect your rights under this section;
h) to object to adverse consequences that may arise as a result of the processing of personal data through automated systems, and;
i) If you suffer damage due to the unlawful processing of your personal data, you have the right to demand compensation for this damage.
You can always update your membership and communication preferences by logging into the system.
Pursuant to Law No. 6563 on the Regulation of Electronic Commerce; records regarding the withdrawal of consent will be kept for 1 year from this date; the content of the commercial electronic message and any other records regarding the posting will be kept for 3 years to be submitted to the relevant ministry when necessary. After this period, your personal data will be deleted, destroyed or anonymized by our company or upon your request.
Lotus Life attaches great importance to the protection of personal data. Lotus life takes the necessary precautions to protect against unauthorized access to personal data or loss, misuse, disclosure, alteration or destruction of this information.
Lotus Life undertakes to keep your personal data confidential, to take all necessary physical, technical and administrative measures and to show due diligence to ensure confidentiality and security. Although Lotus Life has taken the necessary information security measures, if personal data is damaged or passed on to third parties as a result of attacks on the Site and the system, Lotus Life will immediately notify you and the Personal Data Protection Board of this situation and take the necessary measures.
Lotus Life may make changes to this Privacy Policy at any time. These changes shall become effective immediately upon publication of the new amended provisions and/or policies on the Site. In the event of such a change, the necessary notification shall be provided to our Members.
The Member accepts, declares and undertakes that he/she approves all kinds of information, advertising, promotional and marketing content messages and all kinds of notifications to be sent to him/her by Lotus Life or third parties authorized by Lotus Life via website, e-mail, call center, telephone, SMS (short message) and all kinds of other similar communication channels. The Member reserves the right to withdraw this approval at any time.
